Terms and Conditions

1. General Terms
1.1 These Terms and Conditions govern the provision of drone services by Drone Hire Australia Group (DHA) to the Client.
1.2 By engaging DHA’s services, the Client agrees to abide by these Terms and Conditions.

2. Payment Terms
2.1 All invoices must be paid within fifteen (15) days from the invoice date unless otherwise agreed in writing.(PrePayment may be requested)
2.2 Late payments may incur a service fee or interest charge at DHA’s discretion.
2.3 Any alternative payment arrangements must be agreed upon in writing before the commencement of services.

3. Service Scope and Deliverables
3.1 DHA provides drone services, including but not limited to site inspections, aerial photography, videography, LiDAR surveys, 3D mapping, and confined space inspections.
3.2 All deliverables, including images, reports, and data, remain the property of DHA until full payment is received.
3.3 The Client is responsible for providing accurate project details, including site access and safety requirements.

4. Cancellations and Rescheduling
4.1 Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
4.2 Rescheduling is subject to DHA’s availability and may require additional fees.
4.3 DHA reserves the right to cancel or reschedule services due to weather conditions, regulatory restrictions, or other unforeseen circumstances.

5. Compliance and Safety
5.1 DHA operates in compliance with all relevant aviation and safety regulations, including CASA regulations.
5.2 The Client must ensure that the site is safe for operations and provide necessary approvals for flights.
5.3 DHA reserves the right to refuse services if safety concerns are identified.

6. Liability and Indemnity
6.1 DHA holds appropriate insurance coverage for its drone operations; however, liability for any indirect or consequential damages is expressly excluded.
6.2 The Client agrees to indemnify DHA against any claims, damages, or liabilities arising from the use of services.
6.3 In the event of equipment damage due to Client negligence, the Client may be liable for repair or replacement costs.

7. Intellectual Property and Confidentiality
7.1 All images, data, and content produced by DHA remain the intellectual property of DHA unless otherwise agreed in writing.
7.2 The Client is granted a license to use the deliverables for their intended purpose upon full payment.
7.3 Both parties agree to maintain confidentiality regarding sensitive project details.

8. Standby Days
8.1 DHA is not liable for failures or delays in performance caused by events beyond its control, including weather conditions and regulatory changes. DHA charges a stand-down rate $350 Per Day plus overheads for delays.

9. Governing Law
9.1 These Terms and Conditions are governed by the laws of South Australia, and any disputes shall be resolved in South Australian courts.

10. Amendments
10.1 DHA reserves the right to update these Terms and Conditions anytime. The Client will be notified of significant changes.

By engaging DHA’s services, the Client acknowledges and agrees to these Terms and Conditions.